Frequently Asked Questions
Everything you need to know about our organic coconut harvest, cold-press manufacturing, shipping, purity tests, and returns.
Our Extra Virgin Coconut Oil is 100% cold-pressed from fresh, mature coconut kernels within 48 hours of harvest. We never use heat, chemical solvents, bleaches, or deodorizers, ensuring all vitamins, healthy MCT fats, and pristine aroma remain fully intact.
Yes, pure unrefined coconut oil naturally solidifies below 24°C (76°F) and turns into a crystal-clear liquid in warmer temperatures. This natural transition is proof of genuine purity and does not affect the nutritional quality or shelf life in any way.
Orders are dispatched within 24 hours of placement. Standard delivery takes 2 to 4 business days for major metropolitan hubs and 3 to 6 business days for regional addresses. You will receive an SMS and email with live courier tracking upon dispatch.
Yes, all our coconut trees are cultivated without synthetic fertilizers, chemical pesticides, or genetic modification. Our processing facilities adhere strictly to ISO, FSSAI, and Good Manufacturing Practice (GMP) quality benchmarks.
We accept all major Credit/Debit Cards (Visa, MasterCard, RuPay), UPI (Google Pay, PhonePe, Paytm), Net Banking across 50+ banks, and Cash on Delivery (COD) for eligible pin codes.
We guarantee 100% satisfaction. If your order arrives damaged or you encounter any quality concerns, please notify us within 7 days of delivery for a prompt replacement or full refund.
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